Welcome to MOHAMMED RASOOL KHOORY & SONS (MRK). We strive to ensure our customers receive an effortless navigating experience and we hope that you enjoy all our website has to offer.

These Terms and Conditions set out the terms under which products and services are offered by MRK through this Website. Please read these Terms and Conditions carefully and ensure that you understand them.

We may update these terms and conditions from time to time without notice to you by posting the updated Policy on the Website, so we invite you to review this page periodically. When you visit our Website, you are deemed to have consented to the latest version of the Terms and Conditions then posted on our Website.

The Definition

Our Website, www.mrkhoory.com (the “Website”) is owned and operated by MOHAMMED RASOOL KHOORY & SONS L.L.C. for its own benefit. MRK is a company incorporated under the laws of the United Arab Emirates, with commercial license number CN-1002149 and its registered office at Abu Dhabi, United Arab Emirates.

Free Navigating

Access to our Website is free of charge. The visitor should make the necessary arrangements to reach our website.

Our Website is provided “as is” and on an “as available” basis. We may alter, suspend or discontinue our Website (or any part of it) at any time and without notice. We will not be liable to the visitors in any way if our Website (or any part of it) is unavailable at any time and for any period.

You may link to our Website, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.

We are committed to complying with our Security & Privacy Policy but are not responsible for any loss suffered through misuse of those details.

Intellectual Property

MRK website is owned by MOHAMMED RASOOL KHOORY & SONS L.L.C. Company. Your use of MRK website and its contents does not give you any copyright, design, trademark or other intellectual property rights relating to the Content (graphics, photographs, including all image rights, sounds, music, video, logos, icons audio or text on this Website), including our software, HTML or other code contained in the Website. All such Content including brands, designs, and related intellectual property rights mentioned or displayed on this Website is typically protected by national intellectual property laws and treaties.

When logging into the website, the visitor is allowed to use the content only as expressly authorized by us or the licensor of such Content. This may lead to legal accountability and civil and criminal penalties. Without limiting the foregoing, linking, commercially exploiting, copying and use of the above listed materials on any other server, location or support for publication, reproduction or distribution is expressly prohibited.

Comments Made By Visitors

The visitor acknowledge that he is solely responsible for the content of all information that he/she contributes. You also grant us a right to use any content you provide for our own purposes including republication in any form or media. Comments may be moderated and may not be displayed immediately but we do not commit to checking all content and will not be liable for third party posts. We reserve the right in our sole discretion not to publish or to remove any comment especially those that we believe may be unlawful, defamatory, racist or libelous, incite hatred or violence, detrimental to people, institutions, religions or to people’s privacy, which may cause harm to minors, is detrimental to the trade marks, patents and copyrighted content, contains personal data, improperly uses the medium for promoting and advertising businesses. This Website is available to the public and therefore information you consider confidential should not be posted to this Website.

Law and Jurisdiction

Entry and navigating is an acknowledgment of approval of the terms of this website and constitutes a complete and exclusive agreement between us regarding your use of the website.

These Website Terms and Conditions are governed by the federal laws of the United Arab Emirates and the laws of the Emirate of Abu Dhabi and all disputes arising here under are subject to the exclusive jurisdiction of the courts of Abu Dhabi, United Arab Emirates.

Rolex Section

While navigating on the Rolex section of our website, you may interact with an embedded website from www.rolex.com. In such case, Terms of Use, Privacy Notice and Cookies Policy of www.rolex.com are sole applicable.

We hope you enjoy the ease and convenience of navigating on MRK. Your confidence in our website and your internet security is really important to us. If you have any questions about our Privacy Policy, please email [email protected].

This website (“www.mrkhoory.com”) is owned and operated by MOHAMMED RASOOL KHOORY & SONS L.L.C. MRK recognizes the importance of maintaining the privacy of our visitors (“Visitors”), and we have posted this privacy policy (“Policy”) to describe our practices regarding the collection and use of information gathered through MRK website. This Policy works in conjunction with our terms and conditions and only applies to the personal information that we obtain, not information that may be collected from your interactions with third parties.

We may from time to time update this Policy and invite you to review this page periodically. All changes will go into effect on the date that is posted in our Policy. The new Policy will apply to all past and current users of www.mrkhoory.com.

How We Collect Your Personal Information

MRK does not collect personally identifiable information from individuals unless they provide it to us voluntarily and knowingly. This means we don’t require Users to register or provide information to us in order to view our site.

We collect your information at the point you decide to interact with us. This could include signing up for our email newsletter, over the telephone, or in person when you sign up in our stores to receive information from MRK.

The Data We Collect

We are committed to only collecting information about you that is necessary to carry out our business, provide the particular products or services you’ve requested and to keep you up to date about all the latest news from MRK.

It’s your choice if you want to give us your personal information. However, if you decide not to, you may not receive the optimal user experience.

When you visit www.mrkhoory.com the MRK web server may automatically record your public internet protocol (IP) address used to connect your computer to the Internet.

Like most websites, we also use cookies to help make the experience of using our website better and to personalize the service you receive from us. For more information, please read our Cookie Policy.

How We Use Your Data and Why

We like to get to know our Customers and provide them with the best possible experience. We use information we collect about you in a number of ways, including to provide the products that you have requested, offering you a personalized experience and informing you about our special events and exciting news, so that we can offer the best possible experience.

You will receive marketing messages from us if you have requested information from us or purchased products from us and, in each case, you have not opted out of receiving that marketing. We may also market to you if we have received your express consent to do so including where we have collected your details in connection with a competition or other promotion and you have agreed to receive marketing from us.

You can stop receiving marketing messages from us at any time. Once you do this, we will update profile to ensure that you don’t receive further marketing messages.

We do not use your personal data for activities where our interests are overridden by the impact on you (unless we have your consent or are otherwise required or permitted to by law). Your data is also anonymised and then used to optimize MRK systems and procedures.

Sharing Your Information

Except as expressly set out in this Policy we will not sell, personal information to third parties, we will not sell any of your personal data to a third party unless we have your permission or are required by law to do so.

However, we may share your data with some companies as an essential part of being able to provide our products and services to you.

The following categories of recipients may receive your personal information and process it for the purposes outlined in this Policy:

  • Other subgroups in MRK.
  • Third parties we have engaged to help use collect information from you to rate our products and develop new products.
  • Professional service providers, such as marketing agencies, advertising and website hosting businesses that help us to run our business.
  • Credit reference agencies, law enforcement and fraud prevention agencies, so that we can help tackle fraud.
  • Social media companies that you’ve signed up with. Depending on your settings or the privacy Policy for social media and messaging services, like Facebook, Instagram or Twitter, you may have given us permission to access information from those account or services. To change this you need to update your settings on the social media platform.

Data Security

We are committed to keeping your information safe and we take your online security seriously. We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.

Unfortunately, the transmission of information via the Internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your personal information transmitted to us or provided though the website and any transmission is at your own risk.

Rolex Section

While navigating on the Rolex section of our website, you may interact with an embedded website from www.rolex.com. In such case, Privacy Notice and Cookies Policy of www.rolex.com are sole applicable.

We use cookies when you visit our website. A cookie is a small text file which we transfer to your hard drive through your web browser when you visit our website or open certain emails. It enables our own system to recognize you when you visit our website again or have opened an email and improve our services to you. The information can be used to enhance the content of our website or emails and make your use of it easier.

There are four main types of Cookies:

  1. Site functionality cookies – these cookies allow you to navigate the website and use our features.
  2. Website/email analytics cookies – these cookies allow us to measure and analyse how our visitors use the website and view our emails, to improve both its functionality and your shopping experience.
  3. Customer preference cookies – when you are browsing on MRK, these cookies will remember your preferences (your location, preferred store), so we can make your shopping experience as seamless as possible, and more personal to you.
  4. Targeting or advertising cookies – these cookies are used to deliver ads relevant to you. They also limit the number of times that you see an ad and help us measure the effectiveness of our marketing campaigns.

By using our website, you agree to us placing these sorts of cookies on your device and accessing them when you visit the website in the future. If you want to delete any cookies that are already on your computer, the “help” section in your browser should provide instructions on how to locate the file or directory that stores cookies.

Please note that by deleting or disabling future cookies, your user experience may be affected and you might not be able to take advantage of certain functions of our site. If you don’t want to enable cookies you can still enjoy browsing our website.

Rolex Section

While navigating on the Rolex section of our website, you may interact with an embedded website from www.rolex.com. In such case, Privacy Notice and Cookies Policy of www.rolex.com are sole applicable.